Setting up a payment schedule allows you to specify the payment amount you require from your traveller to confirm a booking. You are able to require 100% at the time of booking or set up multiple payments that can be scheduled for future dates.

  1. Log in to your account.
  2. Select the listing you want to edit.
  3. Click the Calendar icon located in the left navigation menu.
  4. Select Rates from the drop-down menu.
  5. Click Rates settings and select Payment Terms.
  6. If you require 100% of the payment at the time of booking, select 1 under number of payments.
  7. If you allow your guests to make multiple payments, select 2 or 3 under number of payments.
    • Enter the percentage due under each payment schedule
    • Select the desired number of days due prior to check-in.
  8. Click Save.

The traveller’s first payment will include any percentage you have set, plus any applicable taxes and fees for the entire reservation. If a booking request comes in after your last payment request would normally be due, the full amount will be required at the time of booking. For example, you require 50% of the rental amount due at the time of booking and 50% due 60 days before check-in. If a guest requests to book your property 59 days before check-in, they will be required to pay in full to complete the booking.

There are some situations where updating a quote will cause the payment schedule to change. If you have set up your payment terms to require a single installment, you cannot change this if the booking is within 15 days. If the stay is further out, you can edit the schedule before sending out a new payment request.