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How do you protect my payment and personal information?

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We have a strong commitment to security best practices and industry standards.The most secure way for travellers to pay for a vacation rental is on our website. Travellers who pay on our website are covered by our Book with Confidence Guarantee.

We are PCI-DSS Certified, which means that we have taken the required steps to ensure our systems are secure and protect travellers’ sensitive payment card information. We have adopted leading-edge security technologies, provide an enhanced security infrastructure, and make sure to uphold our payment processing partners to the same top-notch security standards and best practices.

We also prioritises compliance with the applicable government regulations regarding data privacy, notifications, and security concerns. As a result, we have adopted a market-leading approach to keeping our customers informed about our key privacy-related policies and procedures.