Reset Password

What are the different transaction items that show up on my credit/debit card statement?

← All Topics
Table of Contents
The HomeAway network is made up of many different holiday rental sites that offer slightly different products and services. Due to this, how your payment shows on your credit/debit card statement may vary.

Your credit card payment will include your rental amount and/or service fee. It may show as a single charge or two separate charges.
There are several ways the payment you make via HomeAway will show on your statement:

  • Pay*HomeAway + your reservation ID
  • Pay*HomeAway + contact number for payment company used
  • HomeAway + your reservation ID
  • HomeAway Fee +  Customer service contact number

There are also other products you can purchase with your rental that will show separately on your credit card statement:

  • PAY*RDD + your reservation ID  – This is for your refundable damage deposit
  • PAY*DMGPROTECTION – This is for your Damage Protection insurance policy.