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Terms and Conditions

14/02/2020 by tkomedia


Holiday Rentals Direct is part of TKO Media Limited referred to as (Holiday Rentals Direct) a UK limited liability company registered in the United Kingdom Company Registration Number 08384995 .

Holiday Rentals Direct provides a website through which owners or rental managers (hereafter referred to as “Owner”) can advertise holiday homes for rent, and through which users (herainafter referred to as “Guest”) can view, search, make an enquiry or a booking on Holiday Rentals Direct.

Holiday Rentals Direct  is not the owner or rental manager of any of the holiday homes on our site and act therefore only as intermediary. All booking contracts are agreed between the Owner and the Guest.

Terms and conditions for using Holiday Rentals Direct.

1. Personal use

Holiday Rentals Direct  can only be used to view, read, search, book and enquire about holiday rental homes listed on Holiday Rentals Direct, with the purpose of renting a holiday home via Holiday Rentals Director browse articles and medias available on Holiday Rentals Direct.

Use of Holiday Rentals Direct Re for any purpose other than booking of a holiday rental home or browsing  Holiday Rentals  Direct is strictly prohibited. Content such as articles, videos, photos, descriptions, owner information etc and software and design on Holiday Rentals Direct is copyright protected. Other than personal use, content may not be otherwise used or copied without the prior written approval of  Holiday Rentals Direct .

2. Booking a holiday home on Holiday Rentals Direct.

On Holiday Rentals Direct the Guest is offered two ways of booking a holiday home and, depending on the chosen home, he will be able to do a payment by bank transfer, credit card (Visa or Mastercard):

  1. The Guest sends an enquiry to the Owner and makes a booking directly with the Owner without Holiday Rentals Direct being involved. The Guest pays the Owner directly and agrees to the Owners rental agreement.
  2. The Guest makes a booking on Holiday Rentals Direct with  Holiday Rentals Direct acting as intermediary between the Guest and the Owner. Guest pays the full rental amount through Holiday Rentals Direct and agrees to the Owner´s rental agreement which is presented to the Guest before a booking is made.

The general terms and conditions on Holiday Rentals Direct apply in both cases.

Holiday Rentals Direct is not an Owner, rental manager or travel agency, therefore any agreement established to rent a holiday home on Holiday Rentals Direct is always agreed between the Guest and the Owner or their representative. To this extent they both must be at least 18 years of age on the day the holiday home is advertised or booked.

3. Accuracy of information

The updated and precise description of the holiday home, as well as the prices, the bookings and the pictures is fully provided by the homeowner.  Holiday Rentals Direct is constantly making efforts to make sure that the information provided by the homeowner is true, accurate and completely adjusted to reality.

Holiday Rentals Direct is an online platform and is not inspecting the holiday homes on their physical location or meeting with the Owner.

4. Liability

Use of Holiday Rentals  Direct indicates that the Guest agrees to release  Holiday Rentals Direect from any direct or indirect loss or damage in connection with but not limited to fraud, phishing, any breach of terms and conditions, accidents, strikes, lock-outs or disagreements with the Owner.  Holiday Rentals Direct cannot be held responsible for any losses or damages the Guest may experience using Holiday Rentals Direct or staying in any of the holiday homes found or booked via  Holiday Rentals Direct .

Holiday Rentals Direct is not obliged to offer any refund or compensation for direct or indirect losses that neither the Guest may have suffered from renting a holiday home on Holiday Rentals Direct nor the Owner may have suffered from renting out a holiday home on  Holiday Rentals Direct.  Holiday Rentals Direct acts only as intermediary so no rental contract or rental agreement can be made with Holiday Rentals Direct.

Holiday Rentals Direct may contain links to third-party websites or resources. By using  Holiday Rentals Direct both the Guest and the Owner acknowledge and agree that Holiday Rentals Direct is not responsible or liable neither for the availability or accuracy of such websites or resources; nor the content, products, or services on or available from such websites or resources. Links to such websites or resources do not imply any endorsement by Holiday Rentals Direct of such websites or resources or the content, products, or services available from such websites or resources.

Holiday Rentals Direct cannot be held liable to the Owner for any fraudulent, consequential, or indirect damages, including lost profits, however caused, on any theory of liability. The Owner is responsible for any loss a Guest may experience if the Owner’s email account is hacked or maliciously manipulated in any way. If the Owner is a victim of fraud or phishing or if the Owner cancels a booking, the Owner accepts the obligation to refund the Guest the full amount paid, or to offer a matching holiday home with matching rental conditions if not able to fulfill the original booking agreement made between the Owner and the Guest.

5. Personal data protection and privacy

When using  Holiday Rentals Direct, some personal information shall be saved in our database. Personal data protection and cookies policy is explained with detailed in our Privacy Policy.

6. Legal jurisdiction

These general terms & conditions are governed by English Law. The parties will submit to the relevant courts.

Terms and conditions for Owners on Holiday Rentals Direct.

In addition to the above terms, the following terms shall apply to the Owners.

7. Copyright

The Owner guarantees that he owns the copyright in the photographic and textual material supplied to  Holiday Rentals Direct (hereinafter referred to as “the material”), or is authorised by the owner of the copyright to grant  Holiday Rentals Direct permission to use the material. The Owner understands that photographic or textual material from any part of  Holiday Rentals Direct may not be reproduced without permission from the copyright owner.

The Owner grants Holiday Rentals Direct a perpetual, royalty-free licence to use the material for promotional purposes. The Owner unconditionally indemnifies  Holiday Rentals Direct immediately on demand against any cost, loss, or liability (including legal representation costs) which  Holiday Rentals Direct may incur by any breach of copyright from use of the material.

8. Design and layout

Holiday Rentals Direct cannot be held responsible for any loss, or damage, resulting from the design of layouts, or changes made to the photographs and text submitted by the Owner. Holiday Rentals Direct reserves the right to set the final design layout of a holiday home advert on  Holiday Rentals Direct , including the right to edit text, or amend layouts or photographs. Holiday Rentals Direct also reserves the right to amend and edit text data entered on the online database of the Owner.

9. Accuracy of information

Holiday Rentals  Direct reserves the right to refuse any advertisement on any Holiday Rentals Direct website where the content fails to meet minimum requirements which are stated by Holiday Rentals Direct.

10. Rating System

Holiday Rentals Direct  reserves the right to implement a rating system intended for Guests, in which they may assess the conditions and quality of holiday homes and Owners. This valuation would be totally free and  Holiday Rentals Direct cannot be made responsible for disclaims arising from the feedback, comments and suggestions made by any Guest.

11. Advertising

Holiday Rentals Direct reserves the right to insert advertising, or announcements referred to any sort of content in its website, including advertising related to other similar holiday homes.  Holiday Rentals Direct declares that the use of this service is totally discretional, and Owners waive to file any damages claim, or other complaints or claims relating to any advertise published in the website.

12. Multiple properties

A holiday home on Holiday Rentals Direct belongs to one holiday unit, not multiple units, nor should be represented as an example of holiday homes. Only one unit should be represented in a holiday home unless prior permission has been given. Holiday Rentals Direct reserves the right to amend any holiday homes not in accordance with this policy.

13. Termination of an advert

If  Holiday Rentals Direct receives complaints from Guests about a specific information on Holiday Rentals Direct, that is misrepresenting a holiday home, or its surroundings, or if Holiday Rentals Direct repeatedly receive complaints about an Owner, or the Owner have materially breached terms and conditions, or the Owner have behaved with misconduct or delivered inaccurate, fraudulent, outdated or incomplete information during the account registration, or violated applicable laws, regulations or third party rights, or if Holiday Rentals Direct believes in bona fide that such action is reasonably necessary to protect the safety or property of other Owners or Guests then Holiday Rentals Direct reserves the right to remove the holiday home from the website and disable the account without notice, and retain payment.

If an Owner attempts to enter unsuitable material into the database, or repeatedly misuses the online system,  Holiday Rentals Direct reserves the right to reject any Owner or holiday home and will not be liable for any expense caused.

Otherwise, an Owner may remove the holiday home from Holiday Rentals Direct at any time. However the Owner must honour all current and future booking agreements made with Guests. Holiday Rentals Direct does not offer refunds for holiday homes taken offline by the Owner or Holiday Rentals Direct.

14. Contact

To maintain a constant high level of service, Holiday Rentals Direct requires all Owners to be available to respond quickly to enquiries and bookings by email.  Holiday Rentals Direct reserves the right to suspend holiday home adverts of Owners who are unavailable for more than 24 hours.

15. External links

Links from a holiday home to any website or email address other than Holiday Rentals Direct are only accepted if a link is sent back to Holiday Rentals Direct.  Holiday Rentals Direct from the Owner’s website or blog or similar. If an Owner adds a link or email address or company name without consent, re-adds a link or email address or company name after removal or removes reciprocated links from their advert on  Holiday Rentals Direct,  Holiday Rentals Direct reserves the right to remove the holiday home without refund.

16. Payment policy

Online credit card payments are processed through a third party payment provider over a fully encrypted SSL secure line. Cash payments are not accepted.

Payments made through Holiday Rentals Direct are done via third party secure certified payment provider and  Holiday Rentals Direct does not store the full credit card details and is not liable for errors or losses on payments or money transfers.

17. Refund policy on the advertisement

Holiday Rentals Direct provides an advertising service rather than a physical product. No trial periods are offered. Holiday Rentals Direct does not give any refund or compensation if the Owner experiences any losses such as bookings, money, damages or similar relation to any booking of the Owner´s holiday home.

18. Modifications to pricing and conditions

Holiday Rentals Direct reserves the right to change the prices and conditions to services offered by Holiday Rentals Direct without notice. Changes to prices will be applicable immediately and Owners will be notified by the website.

19. Documentation

In most cases  Holiday Rentals Direct requires Owners to supply proof of ownership of their property in form of a title deed, utility bill or similar. If Holiday Rentals Direct does not receive sufficient documentation, Holiday Rentals Direct can reject approval of the Owner and the holiday home, and an advert for the holiday home on  Holiday Rentals Direct will be rejected.

20. Legalised holiday homes

In some countries, Spain for instance authorities require by law that Owners obtain a license to rent out a holiday home legally. In these instances,  Holiday Rentals Rentals can only approve and advertise a holiday home if the Owner presents a valid licence number for the holiday home.

21. Additional conditions

On  Holiday Rentals Direct the Owner can advertise a holiday home in different ways. Upon creating the advertisement the Owner will be prompted to accept the conditions that apply to that particular advertising form.

 Holiday Rentals Direct reserves the right, at its sole discretion, to modify the website, services or to modify this Terms, including the rental share, at any time and without prior notice. If  Holiday Rentals Direct modifies this terms and conditions, these modifications will be posted on By continuing to access or use the website or services after  Holiday Rentals Direct has posted a modification, Owners and Guests shall indicate their acceptance to be bound by the modified Terms.

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